Thank you so much for shopping with us!
Our company is Canadian-owned and our products are designed in Canada, and we have a branch in Australia, however due to the global shortage of shipping containers some items are being sent Air Express from our Overseas Warehouse, directly to you. This type of shipping is fast and efficient and always by large, well established Couriers such as UPS, FEDEX and DHL. The typical transit times are between 6 - 8 business days.
All orders are fully trackable from when they leave for their journey to you, until they arrive. Please note, that at times, automated software arrival times are estimates and your package may arrive a day or two before or after the projected date.
You never have to pay custom duties or taxes, this has been paid in advance.
All returns and warranty related shipping are within Australia.
PLEASE NOTE: DUE TO A WEEK LONG HOLIDAY OVERSEAS, THE FOLLOWING ITEMS ORDERED ON 9/30/21 - 10/6/21 WILL BE SHIPPING DURING THE SECOND WEEK OF OCTOBER.